We work with racialized individuals with serious mental illness who require support to live and work in the community. Case managers promote independence and quality of life for these individuals by responding to their multiple and changing needs. They provide on-going support as needed by the client in order for them to stabilize, achieve their goals, and improve the quality of his or her life. Case managers also work to coordinate the services the client requires from across the mental health system, as well as other service systems (i.e., criminal justice, developmental, and addiction services). Integral to this process is the direct involvement of the client and the development of a caring, supportive relationship between the client and the case manager, and where appropriate, with the client’s family and supports.
Our holistic approach to mental health care includes many of the same case management services offered by other mental health agencies, but is also anchored in an anti-racist, anti-oppression framework.